HYBRID - Operations Coordinator - Commercial Lines

We have been in business for over 30 years and have built a strong business that operates nationwide with offices in multiple states. We are a full service agency helping customers unique needs in both insurance and benefits services. We are proud of our knowledgeable and experienced team that understands the industry and the best way to approach each individual differently to meet our customers exactly where they are. We focus on risk management to ensure that we foresee issues before they occur or meet them head on with a quick solution.

We are proud of the customer service we provide and focus on a proactive approach to all things. We are looking for a new person to join our team that can help us continue our service and the success of our customers.

Job Details:

Are you a dynamic, self-driven individual with a passion for the insurance industry? Our company is seeking an Operations Coordinator for our Commercial Lines department. This is a permanent hybrid position that allows for a flexible work environment, combining both remote and in-office work. Our ideal candidate has a solid background in property and casualty insurance, and is well-versed in using AMS360 agency management systems.

Responsibilities:

As an Operations Coordinator, you will play a crucial role in supporting our Commercial Lines department. Your responsibilities will include:

1. Coordinating and managing the renewal process for our commercial lines clients.
2. Assisting in the preparation and presentation of proposals and quotes.
3. Conducting coverage reviews to ensure that our clients' insurance needs are met.
4. Handling billing inquiries and resolving any issues promptly and professionally.
5. Processing endorsements and issuing certificates.
6. Collaborating with the marketing team to develop and implement strategies for client retention and acquisition.
7. Providing excellent customer service to our clients and maintaining strong relationships with our insurance carriers.

Qualifications:

To be considered for this role, you must meet the following qualifications:

1. A minimum of 3 years of experience in Commercial Lines insurance.
2. Extensive knowledge of property and casualty insurance.
3. Proficiency in using AMS360 or similar agency management systems.
4. Experience in handling renewals, preparing proposals, and conducting coverage reviews.
5. Excellent communication and interpersonal skills.
6. Strong problem-solving abilities and attention to detail.
7. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
8. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
9. A valid Property and Casualty Insurance license is a plus.

If you have a passion for providing top-notch service to clients and are ready to take your career in insurance to the next level, apply for this Operations Coordinator role today! We look forward to reviewing your application.