A bit about us:
We are a fast growing Software company looking for a Digital Customer Success Manager to join our team.
Must have at least 3 years of Digital Account management experience.
If this sounds like you, please apply below.
Must have at least 3 years of Digital Account management experience.
If this sounds like you, please apply below.
Why join us?
- Competitive Salary
- 401K
- Employer Paid Benefits
- Bonuses
Job Details
- Build and manage complex client relationships with senior-level executives to define their digital media strategy and marketing goals
- Possess senior-level communication skills
- Partner with Sales to develop strategies
- Support the digital media sales cycle and manage all post-sales activities including proposal coordination, material and content collection, insertion
- Interface with Ad Operations to resolve issues and provide feedback
- Increase customer retention by conducting regular performance checks to identify areas for improvement and perform data analysis for ongoing
- 4-year degree required
- 3-7 years in a customer-facing digital media account management or client services role
- At least 3 years of hands on experience with CPC, CPM, Programmatic, and Display advertising, including post launch reporting and analysis of campaigns
- Extensive experience creating and leading complex strategy decks that create value and drive meaningful conversation amongst your customer base