A bit about us:

We are a small but fast-growing mortgage company located in San Diego, CA. We are looking to add an experienced UW Encompass Trainer to join our origination team.

Why join us?

  • Competitive base salary and overall compensation package
  • Full benefits: Medical, Dental, Vision
  • 401 (K) with generous company match
  • Vacation, sick, and paid holidays

Job Details

  • Train all new hires in Encompass Basics/101

  • Train all new hires in any/all applicable 3rd party systems that integrate with the LOS based upon job title i.e. Credit, AUS, PMI, Mercury, The Work Number, SmartFees, Flood, Fraud, etc...

  • Provide support re: above trainings for all new hire’s first 2 weeks at SMP

  • Training Materials - modify existing or develop new as necessary to facilitate user understanding and acceptance

  • Conduct company wide, department or branch specific trainings re :

1. New functionality / changes in the LOS

2. To address any challenges with the LOS that may be causing salability issues or workflow bottlenecks

  • Work with Management Team & LOS Team to identify areas that are causing salability issues, workflow bottlenecks etc......i.e. on an individual level, workflow update, update in Encompass

Qualifications and Education Requirements
3 years UW training experience
2 years performing UW 2nd level reviews
Must have VA/fHA//Conventional UW/Processing Experience