If you’re intrigued by innovation, love the art of delivering excellence to customers, and are inspired by a work hard / play hard team environment – keep on reading!

Competitive base + performance-based bonuses
Generous paid time off and paid holidays
Health, dental & vision insurance for the entire family starting your 1st full month
Group life insurance
401(k) plan
Awesome work environment (open space, kitchen, free snacks, break room with TV and Wii games, a nice gym, etc.)
Bi-monthly 'happy hours'
Amazing quarterly team events and activities
Great work-life balance

The primary role of the Customer Implementation Specialist is to engage with new customers to onboard them on the platform and support them during the entire process. You’ll find enclosed more details of the job description but find below key responsibilities:

Configure the customer’s application in accordance with the requirements (workflows, ERP integration, …)
Develop or adapt Groovy scripts, SQL scripts or reports to meet requirements that cannot be addressed via the standard settings of the solution.
Conduct all project management tasks to ensure schedule, cost, and quality goals are achieved. This includes detailed project management plans, schedules, status reports, roles & responsibilities list, risks, issues, monthly budget forecasts, and project documentation.
Support customers after go-live to create satisfied and referenceable customers, and ensure 100% retentio
Requirements:

• A Bachelor’s degree is required, with a postgraduate qualification preferred
• Three plus years of experience as a project manager including hands-on SaaS implementation projects of significant scope and complexity with project teams consisting of several cross functional individuals; experience should include planning from blueprinting through go live support
• Knowledge of Accounts Payable
• Sufficient background to understand the technologies and technical issues involved with Yooz projects and to anticipate, identify, and manage resolutions of critical obstacles.

Skills

• Knowledge of scripting language such as Javascript, Groovy or equivalent.
• Knowledge of web services (HTTP, REST, OAuth, Json, XML, CSV).
• Knowledge of SQL language.
• Excellent interpersonal, oral/written communication and organizational skills
• Proven ability to conduct polished webinars/web conferences.
• Proven ability to multi-task and establish priorities