We have grown to become a nationally recognized leader in multifamily housing management. As a top 100 affordable housing management agent in the country, we specialize in property management and consulting of HUD, Low Income Housing Tax Credit, Conventional Market-Rate, and Student Housing Communities. Our portfolio of properties and services currently consists of over 6,000 Units across 16 states nationwide.

Join our team as a Community Manager!

• Location: Des Moines, IA
• Full-time position

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401(k)
• PTO Package

*IF YOU ARE INTERESTED, PLEASE APPLY DIRECTLY AND SEND YOUR ANSWERS TO THE FOLLOWING QUESTIONS TO andrea.silberberg@yahoo.com*
1. Tell me about your experience working as an on-site Community Manager.
2. Why are you looking for a new job?
3. Do you have experience using Yardi?
4. Can you handle all of the financial aspects of this position?
5. Tell me about your experience with affordable housing, tax credit, and HUD.
6. What salary are you looking for?
7. Are you local to Lousiville? If not, are you looking to relocate?
8. What is your citizenship status?

The Community Manager is responsible for effectively managing and coordinating onsite teams and vendors in order to accomplish community objectives as set forth by the Area Manager and property owner.

Responsibilities:

Leasing and Resident Relations:

• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
• Timely respond to all incoming telephone calls and email regarding availability as well as welcoming and showing community to prospective residents.
• Maintain a positive customer service attitude.
• Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.

Maintenance, Repairs and Capital Improvements:

• Report all liability and community incidents to the corporate office immediately. Ensures that all workers’ compensations claims are reported, and proper paperwork is completed
• Complete any pertinent safety checklists with maintenance staff
• Physically walk and inspect community on a regular basis
• Coordinates with maintenance to insure good condition of common areas at all times
• Work closely with Maintenance Technician to monitor and schedule all maintenance activity.

Financial:

• Accounts Receivable (AR)
• Collect and post monthly fees. Yardi experience a plus.
• Ensure fees and other receivables are timely and accurately charged, collected, and posted each month.
• Make regular bank deposits and report bank deposits to corporate office.
• Work closely with property attorney on foreclosures, liens, and other property legal issues.
• Responsible for vendor/contractor communications concerning work scheduling, billings, vendor relations, certificates of insurance, and lien releases.
• Responsible for collecting, reviewing, approving, and submitting all invoices to corporate office for payment.
• Reconciliation—Responsible for timely reconciling monthly income and expense reports with property operating and security deposit bank statements.
• Assist in formulating annual budgets and assuring that property operates within budgetary constraints.
• Actively maintain and report monthly variances and narratives.
• Financial Reporting—Responsible for timely preparing and submitting the following periodic reports:
• Weekly fee collection and delinquency reports,
• Monthly reconciliations, income statement, and variance reports,
• Quarterly performance reports; and
• Annual budget and performance reports.

Qualifications:

• Minimum 3 years’ experience as on-site Community Manager
• Affordable housing / tax credit / HUD experience
• Proficient with Yardi property management software preferred
• Must have background in supervision and successful track record
• Must be organized, detail-oriented, and diligent, with the ability to multi-task in tight time-frames and on short notice
• Active learner with a positive attitude
• Ability to learn and master new skills quickly and independently
• Ability to lift at least 25 lbs. and climb stairs