A bit about us:
please apply directly @ amber.leonard@jobot.com
Why join us?
I look forward to connecting
Job Details
~A DAY IN YOUR LIFE ~
- Prepare and complete Initial Disclosure Packages and Initial Loan Estimate within 24 hours of populating queue
- Responsibly maintain consumer's confidential personal and financial information
- Ensure proper loan set-up within LOS and loan structure is accurate according to Loan Program and Type
- Input fee data and prepare impounds and prepaid taxes/insurance to ensure correct figures are disclosed
- Send out disclosures package to consumers via E-Disclosures, in-person, or mail
- Monitor and Re-Disclose Loan Estimates and Change of Circumstances within 3 days of revisions.
- Review fee changes to determine accordance to TRID change of circumstance guidelines
- Troubleshoot and provide guidance to Loan Officers and Processors accordingly if consumers are unable to retrieve disclosure set
- Run Automated Compliance Testing and inform processor of any major fails
- Manage disclosure queue daily
- Complete any additional duties as assigned and assist internally as needed
- High school diploma or equivalent
- Minimum of (2) years mortgage experience
- Experience using Encompass
- Exceptional customer service skills demonstrating positive professionalism in all interactions with staff, clients and vendors
- Ability to communicate clearly and efficiently, both verbally and written
- Strong organization skills and detail oriented
- Can work independently with minimal supervision