Service Supervisor - Building Automation
Established Mechanical Contractor is adding to their leadership team in North Carolina- Building Automation/Controls
- Charlotte, NC
- $90,000 - $130,000
- Managed by Jobot Pro: Courtney Hoogervorst
A bit about us:
A full-service mechanical (HVAC) subcontractor that is 100% employee owned and has been providing exceptional quality in the design, installation, and service maintenance of building systems to our customers for over 50 years.
Why join us?
- Comprehensive medical, dental, and vision plans
- Flexible Spending Account (FSA)
- Competitive PTO package
- Short Term, and Long Term Disability
- Individual Life Insurance – provided at no cost
- Partner Life insurance – provided at no cost
- Supplemental Life Insurance
- Employee Referral Program
Job Details
Currently seeking a Controls Service Manager to join an established Mechanical Contractor in the Charlotte market. This role is responsible for the overall management, operation, development and growth of the Service Department.
Responsibilities:
MUST HAVE:
Responsibilities:
- Oversee all service operations activities, ensuring effective planning, organization, direction, and control.
- Balance financial metrics with employee and customer needs, submitting monthly financial forecasting information.
- Enhance planned and executed margins for Service projects, maintenance agreements, and Time & Material agreements.
- Manage and expand customer service agreements, consolidating into multi-portfolio accounts.
- Provide technical and operational support for sales teams, offering proper pricing and scope-of-work definition.
- Lead a team of Field Technicians and support staff, forecasting labor needs to exceed customer commitments.
- Build and maintain an efficient operations organization focused on customer and employee satisfaction for profitable growth.
- Manage hiring, training, development, allocation, and performance assessment of personnel.
- Support scheduling to meet customer needs, conduct one-on-one reviews with direct reports, and provide technical support for installed projects.
- Communicate regularly with customers and coordinate startup activities to ensure correct staffing and abilities for project commitments.
MUST HAVE:
- Five years of building technologies industry experience, and two years of management experience.
- Excellent communication skills.
- A thorough understanding of project management processes.
- Valid Driver’s license with a clean record.
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Job Details
Managed by Jobot Pro
Location
Charlotte, NC
Job Type
Permanent
Compensation
$90,000 - $130,000