Sales Engineer

We are currently seeking an Sales Engineer to join our team. We specialize in creating adhesive bonded fastening to bear on the technical challenges of the marine, energy, and other industrial sectors. The ideal candidate will offer technical support for product applications to customers. This role emphasizes collaboration with customers to identify optimal solutions from the product portfolio for their specific applications.

Key Responsibilities:

• Act as a primary technical resource for addressing customer inquiries related to products.
• Collaborate closely with customers to analyze their applications, capture relevant requirements, and assess the feasibility of existing products to meet those needs.
• Propose innovative technological solutions when current products fall short or fail to meet specific technical requirements.
• Coordinate with the team to provide product and solution information for marketing campaigns.
• Work closely with various departments to ensure the successful commercialization of both current and new products.
• Support the commercial team in documenting business cases for pursuing new opportunities, including engineering development and resource investment.
• Contribute to the creation and distribution of content and materials used for customer training, and may provide specific field training when necessary.
• Collect and document detailed customer requirements for emerging applications and new needs.
• Recommend and contribute to the development of new engineering solutions based on customer needs and emerging technology trends.
• Troubleshoot and resolve customer engineering issues using current products or through the application development of new solutions.
• Periodically travel to meet customers and participate in trade shows or industry events.
• Collaborate with relevant entities, prototype shops, and vendors as necessary to provide customers with samples or prototypes.
• Add, track, and maintain all new business opportunities within the CRM tool.

Qualifications:

• Experience with custom engineered technical products.
• Strong association with Aerospace, Marine, Military, and Automotive markets is highly desirable.
• Robust working knowledge of fastening and adhesive products is highly preferred.
• Proficiency in reading and interpreting documents such as aerospace procedures, blueprints, engineering requirements, statements of work, and engineering test reports.
• Customer-centric disposition with a passion for providing exceptional service, asking relevant questions, and delivering accurate and detailed responses with a sense of urgency.
• Effective collaboration skills across all organizational facets, including engineering, sales, manufacturing, and quality personnel.
• Analytical mindset geared towards seeking win-win solutions.
• Detail-oriented with the ability to manage multiple projects concurrently.

EDUCATION:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a closely related technical field, or equivalent experience in application development engineering.
• Minimum of three years of experience, preferably in aerospace fasteners, aerospace field applications, aerospace mechanical engineering component development, or other relevant areas.