Retail Operations Manager - Luxury

For 20 years, we have become one of the leading luxury retailers in our industry. We have an immediate opening for a Retail Manager for our DC location. Ideal candidates will have previous high-end/ luxury retail operations experience with a strong background in merchandising, inventory, and shipping & receiving. This is a full-time, direct hire role, salaried + bonus.

* Competitive salary + benefits plans, bonus potential, 401k match, PTO
* Endless growth opportunities within the organization
* Collaborative work environment - we thrive off the energy of one another!
* Parking provided near location

Is your background a fit?
* 5+ years of luxury brand retail operations experience
* Demonstrated in store maintenance, administration & event activities
* Extremely organized with a high regard to details
* Excellent communication skills
* Able to lift 40-50lbs

What will you be doing?

* Create a positive environment that promotes sales and remarkable client experiences
* Work closely with the Sales, HQ Operations, and Client Experience teams
* Care for all inventory - cleaning, display
* Manage shipping, transfers, and intake for all merchandise
* Oversee all store operations from client hosting to maintaining an immaculate environment
* Store open & close (based on schedule), supply ordering, and general administrative functions
* Partner with HQ operations team to ensure all protocols are being followed and supplies are in stock
* Maintain accurate data entry of all client purchases and customer information
* Provide support for all store and in-market events in partnership with corporate events team