Product Specialist

My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software.

Company-paid Medical, Short-Term Disability, Long-Term Disability, and Life Insurances as well as Employee Assistance Plan Benefits at no cost to our employees
401K Retirement Plan with up to a 7.5% company match
Year-end bonus (equal to one month’s pay) eligible
Voluntary (employee paid) benefits include dental, vision, accident, critical illness, hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts
Paid time off including holiday, vacations, and sick time

Job Details:

Our company is seeking a motivated Product Specialist with a strong background in engineering to join our dynamic team. This role offers the opportunity to work on cutting-edge technologies and products in the engineering industry. The successful candidate will provide technical expertise, support, and solutions to our customers, while also contributing to the development and enhancement of our innovative product portfolio. The ideal candidate will have a deep understanding of radio frequency, cellular technology, field measurements, and customer support.

Responsibilities:

1. Provide technical product support to customers, addressing their queries and concerns in a professional and timely manner.
2. Conduct regular field measurements to assess product performance and identify areas of improvement.
3. Work closely with the product development team to enhance product features and functionalities based on customer feedback and market trends.
4. Develop and deliver product training to customers and internal teams, ensuring they are well-versed with the product's features and functionalities.
5. Collaborate with the sales team to provide technical product knowledge during client meetings and product demonstrations.
6. Assist in the creation of product manuals, guides, and other technical documents.
7. Stay abreast of the latest trends and advancements in the field of radio frequency and cellular technology, applying this knowledge to the improvement of our products.

Qualifications:

1. Bachelor's degree in Engineering or a related field.
2. Minimum of 2 years of experience in a similar role within the engineering industry.
3. Proven experience with radio frequency, cellular technology, field measurements, and customer support.
4. Excellent problem-solving skills with the ability to troubleshoot technical issues.
5. Strong communication and interpersonal skills, with a customer-centric approach.
6. Ability to conduct field measurements and analyze data to improve product performance.
7. Proficient in using various tools and software used in the engineering industry.
8. Demonstrated ability to work in a fast-paced, team-oriented environment.
9. Willingness to keep up-to-date with the latest industry trends and advancements.
10. Ability to travel as needed for client meetings and product demonstrations.