Personal Lines Account Manager

Since 1974, we’ve built and continue to establish ourselves as the agency that delivers an exceptional customer experience, choice, and reliability. We don’t just sell insurance. We work closely with clients to help them make meaningful and informed decisions every day when it comes to protection and their future.

Health, vision and dental insurance
401k with company match
PTO and Sick Leave
Generous commission, bonus and incentive structures
Excellent team culture!
Hybrid 1 day per week after initial training period

Job Details:

Our company is seeking a dynamic and experienced Personal Lines Account Manager to join our team. This is a permanent, full-time position where you will be responsible for managing a diverse portfolio of commercial insurance accounts. In this role, you will be the main point of contact for clients, ensuring their insurance needs are met with the highest level of service. You will have the opportunity to work with a variety of personal insurance lines, including Auto, Home, Renters, Flood, RV's, etc.

Responsibilities:

As a Personal Lines Account Manager, you will:

1. Manage and maintain a book of commercial lines accounts, ensuring all client needs are met in a timely and efficient manner.
2. Develop strong relationships with clients, understanding their business needs and providing tailored insurance solutions.
3. Negotiate policy terms and conditions with insurance carriers on behalf of clients.
4. Process renewals, endorsements, and cancellations in accordance with company procedures and regulatory requirements.
5. Collaborate with sales team to identify opportunities for cross-selling and up-selling insurance products.
6. Stay updated on industry trends, changes in regulations, and new insurance products to provide the best advice to clients.
7. Handle client inquiries and resolve issues promptly, ensuring client satisfaction.
8. Provide clients with comprehensive insurance reviews and risk assessments.

Qualifications:

The ideal candidate for the Personal Lines Account Manager position will have:

1. A minimum of 1+ years of experience in personal lines insurance
2. A current insurance license or the ability to obtain one.
3. Excellent client service skills, with the ability to build and maintain strong relationships.
4. Strong negotiation skills and the ability to advocate for clients with insurance carriers.
5. Proficiency in using insurance agency management software.
6. The ability to manage multiple tasks and priorities in a fast-paced environment.
7. Strong problem-solving skills and the ability to resolve client issues effectively.
8. Excellent written and verbal communication skills.
9. A commitment to ongoing professional development and learning.

We are looking for a motivated and dedicated professional who is passionate about providing exceptional service to clients. If you have the necessary skills and experience, we would love to hear from you.