Mortgage Loan Processing Manager

Loan Processing Manager

  • Dallas, TX +2
  • $60,000 - $200,000
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A bit about us:

Job Description Summary

The Processing Manager is responsible for mortgage loan fulfillment specific to processing, quality control and issue remediation; ensures loans are processed accurately, timely, in compliance, and with the most professional execution. Partners with sales and underwriting in delivering an excellent customer experience.

Why join us?

Base Salary:

Monthly Production Incentives:

Guarantees:

Sign On Bonus:

Job Details

Job Description Summary

The Processing Manager is responsible for mortgage loan fulfillment specific to processing, quality control and issue remediation; ensures loans are processed accurately, timely, in compliance, and with the most professional execution. Partners with sales and underwriting in delivering an excellent customer experience.

Essential Job Functions
  • Partners with Sales to ensure mortgage applications are originated efficiently so that loans are in compliance with all Company and regulatory requirements, especially as it pertains to processing.
  • Trains, develops, and enhances performance management for a team of Processors, meeting with them on regular basis to ensure open, productive communication.
  • Resolves complex problems and develops solutions on files to assure file transitions to underwriting within timeframe allowed.
  • Reviews files for compliance with underwriting guidelines, and state and federal reporting guidelines.
  • Ensures all suspenses are cleared the first week of the month; offers solutions for suspense related problems.
  • Ensures monthly balancing accounts and troubleshooting reports are complete; assures all losses are reflected accurately.
  • Maintains reporting for management review each month; maintains any and all other tracking reports for follow ups.
  • Carries out management of policies, procedures, processes, losses, timelines, balancing, etc.

Education/Experience Requirements

  • Bachelor’s degree with major course work in a discipline related to the requirements of the position. Will consider the equivalent combination of job experience and education that demonstrates the ability to perform the essential functions of the job.
  • 5 years of recent residential mortgage servicing experience as a team manager/supervisor (i.e., some experience must be since 2011).


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Job Details
Location
Dallas, TX
Chandler, AZ
Santa Ana, CA
Job Type
Permanent
Compensation
$60,000 - $200,000