Lead Service Technician

We employ some of the most skilled and well-trained individuals in Minnesota. We have over 40 years of experience serving our customers commercial HVAC needs. We strive for continuous improvement in all areas of operation and to be a leader in providing quality services with cutting edge technologies.

Weekly Pay, Great Benefits, Family Atmosphere
Full Benefits - vision, medical, dental, retirement

Job Description

• We have an exciting opportunity for the right person to join our team as a Lead Service Technician. This is an union position.
• The Lead Service Technician is a hands-on in the field technician who addresses high level diagnostic issues with responsibility for supporting the Technicians and/ or Service Manager in technical support for technicians; developing technician talent through teaching, coaching, and training; assessing technician skill sets to provide feedback and promote growth.
• The Lead Service Technician will report to the Service Manager and support dispatch and Branch Manager in allocation of the company's team member resources to meet our client's needs.

Responsibilities

• Become proficient with service / management software.
• Lead high level diagnostic issues.
• Provide technical support to technicians.
• Qualify Technicians' skill sets and capabilities on a routine basis to align for success.
• Support the service staff with gathering information for proposals.
• Support management with PM quality control.

Qualifications

• 5 + years commercial HVAC service experience.
• Knowledge and understanding of commercial HVAC systems and components.
• Specific knowledge, skills, and experience with chillers, boilers, cooling towers, pumps, preventative maintenance, refrigeration for HVAC systems, etc.
• Ability to evaluate and identify client's HVAC issues and develop quality resolutions.
• Strong written and oral communication skills as well as effective computer/ software skills.