A bit about us:
At Jobot, we are building a world-class IT support team consisting of top support technicians focused on delivering the highest quality customer service and support to our employees: in our recruiters' lives, in our candidates' careers, and in our clients' missions. If you believe exceptional customer service is the key to an IT Support Technician's success, that the focus should always be on the solution rather than the problem, and a culture of customer service makes a difference, then Join Us!Why join us?
- Competitive Salary and Great Benefits!
- Extremely Fun and Passionate Culture!
- Flexible Work Schedules!
- Accelerated Career Growth!
We use the latest technology combined with great company culture to give you the ability to succeed and grow in your career, earn a great living and... get this...take every other Friday off. Yes, every other Friday. So... that means you have 26 3-day weekends a year. Twenty-six.
- Medical plan: You choose PPO or HMO of our Platinum Plan. We pay 100% of your personal premium and 50% of your family's.
- Dental and Vision plan: 100% paid for you, 50% of your family's.
- 401(k) plan
Is your background a fit? Apply if you meet this criteria:
- 3+ years of technical support experience within a Microsoft Windows environment, directly supporting end users day-to-day technical needs
- Experience with the following: Active Directory, Exchange, Remote Support, Office365, RingCentral, Help Desk Ticketing Systems
- Experience with desktop support best practices: PC hardware repair and upgrades, software installation / configuration
- Strong communication and interpersonal skills