IT Manager

Located in Irvine, our company specializes in HOA Property Management, embracing technology to enhance operational efficiency and client satisfaction. We pride ourselves on a culture where innovation intersects with practical property management solutions. The IT Manager role is instrumental within our organization, managing a spectrum of technical operations from troubleshooting day-to-day issues to leading strategic technology planning to support our property management services.

Sector-Specific Impact: Directly influence the property management sector by steering our technology strategy and operations, with a focus on improving services for HOA communities.

Growth and Learning: Gain valuable experience in a niche market with opportunities for professional development in network management, cybersecurity, and IT strategy tailored to HOA property management.

Challenge and Variety: Manage diverse IT tasks, from cybersecurity to vendor relations, ensuring efficient and secure operations tailored to the needs of property management.

Innovative Leadership: Lead crucial technology initiatives, from network enhancements to the deployment of cutting-edge IT solutions, directly impacting our approach to property management.

Team Collaboration: Work with a dedicated team in a supportive environment, where technology meets property management to drive efficiency, enhance security, and foster innovation.

****DESIRED QUALIFICATIONS****

• Experience managing Microsoft environment, including Active Directory, DNS, DHCP, Group Policy, Server OS, Client OS and PowerShell scripting
• Fluent in server virtualization (Nutanix AHV), VDI (Frame)
• Strong knowledge of networking services and common networking protocols
• Strong knowledge of SAN Storage and/or Hyper-Convergence Infrastructure (HCI)
• Experience supporting business continuity processes such as backup and replication
• Working knowledge of network design, equipment and protocols such as VLAN, ACL. Wi-Fi, VPN and VOIP
• Experience using system monitoring tools
• Experience with cloud infrastructure (laaS) such as AWS and Azure and cloud as a service (SaaS) such as O365 and Exchange Online
• Proficiency with patch management system, desktop imaging system
• Administrative knowledge of MSSQL database and IIS server
• Administrative knowledge of Print Management
• Thorough knowledge of cyber security and its tools: firewall, antivirus, advanced email protection, and MFA.
• Strong project management
• Strong Problem-Solving skills
• Strong communication skills

Requires 100% on-site and infrequent work after hours for emergency circumstances

Qualifications: CCNA certification is ideal, alongside a solid background in network management, particularly with Cisco technologies. Experience in cybersecurity and managing IT operations within a virtualized environment is preferred.

Core Responsibilities: Oversee IT operations critical to property management, from handling access inquiries to sophisticated network management and cybersecurity. Lead the technological integration and system enhancements to support our growing property management portfolio.

Technology Proficiency: Experience with database management, and system integration is vital. Knowledge of Office 365, Microsoft Stack, and familiarity with compliance and licensing in a Microsoft environment is crucial.

Operational Leadership: Managing support tickets (25 per day), overseeing domain migration, and advancing our disaster recovery plans to support property management objectives.