Executive Director

One of the most prestigious family owned and operated continuing care providers. They operate retirement communities servicing the elderly with needs for assisted living. Operating 50+ premiere properties in California and Nevada.

Essential Job Functions:

• Oversee, influence, and assure that communities meet and exceed budgeted occupancy for each assigned community and the region as a whole.
• Evaluate financial reports including revenue, expenses, care-fee expense ratios, and other key metrics and indicators and provide guidance and oversight to Executive Directors.
• Directly supervise, evaluate, train, and coach Executive Directors to maintain high standards of care, service, financial and occupancy expectations using established company policies and procedures in compliance with state and local regulations.
• Partner effectively with all team members, including community, regional and home office.
• Evaluate performance and intervene to correct deficiencies in a timely manner to meet overall company performance objectives.
• Assure execution of services including care, culinary, maintenance, housekeeping, activities, and programming is of the highest standard.
• Effectively communicates and resolves concerns and conflicts with residents, families, team members, vendors or others with a high degree of professionalism and skill in customer service.
• Adhere to and direct community and regional team leaders to follow established policies and procedures.
• Present current and relevant financial and occupancy data routinely and assist and set goals and objectives to meet company expectations.
• Represent the company to outside agencies, government agencies, and professional organizations.
• Take an active role in recruiting future team members including sourcing, interviews, and selection as appropriate.
• Respond to and support appropriate closure to concerns and issues related to residents, care, service, or team member relations.

Required Education and Experience:

• Multi-site experience required.
• Must have experience extracting data from multiple segregated data sets.
• RCFE Administrator Certificate and/or State of Nevada license depending on territory.
• At least 2 years of college; Bachelor’s degree in related field is preferred.
• 5+ years of experience working in an RCFE in an operations position.
• Proficient with computer software systems including Microsoft Office: Word, Excel, PowerPoint, and lead generating software, revenue and expense management. RealPage Accounting and Leasing & Rents, You’ve Got Leads (YGL), and ADP or other HRIS is preferred