Ecommerce Digital Operations Manager

A growing mid-sized company is looking for an Ecommerce Digital Operations Manager to add to their thriving Marketing team!

Great compensation
Hybrid work options
Great culture
Amazing benefits and bonus potential

As our Digital Operations Manager, you will work as part of our broader Marketing team to ensure all digital marketing-related systems run efficiently, effectively and in alignment with our organization’s ongoing strategy. The ideal candidate will be a highly motivated, proactive, and results-oriented individual with an enthusiasm and passion for problem solving. Strong project management and reporting skills as well as the ability to manage multiple priorities simultaneously are a must.

KEY RESPONSIBILITIES:

• Manages and oversees daily website and consumer data platform (CDP) operations including ongoing development, sprint planning and releases, content execution, performance, testing, and support.

• Implement new processes, system changes and standard operating procedures to optimize Omni-Channel operations.

• Communicate frequently with our platform partners to manage an open projects list, assign priority levels, share project status updates and document all project details.

• Manages ongoing performance and stability checks using custom procedures and third-party solutions to ensure that marketing and commerce execution meets expectations.

• Execute A/B testing strategies and continual campaign improvements that drive increased customer interest, conversion, and sales digitally.

• Create marketing system dashboards and assist with report creation as needed.

• Act as a key stakeholder in overall data governance, aiming to improve data integrity, standardization across channels and to promote efficiency in access to use for reporting and analytics.

JOB REQUIREMENTS:

• 3+ years of experience managing Ecommerce/Digital operations, digital marketing and/or project management.

• An undergraduate degree in Technology, Business, Marketing or related fields is preferred.

• Project management skills and ability to manage multiple complex projects simultaneously including development, execution, and support.
• Practical knowledge of JavaScript, HTML, CSS and other modern coding methodologies is preferred.

• Prior experience with a CDP (consumer data platform), CRM system (customer relationship management) or business intelligence system a plus

• Data, analytics, and tag management knowledge, with a strong focus on operational excellence.