Director of Risk Management

For more than 100 years, been driven by a commitment to care for all people, regardless of their ability to pay, providing not only traditional medical care, but also programs and services that wrap around that care to enhance overall health. All of this supports our mission to provide exceptional care, without exception.



Our vision is to make Boston the healthiest urban population in the world by 2030. This internal benchmark sets the tone for our growth and a successful future and drives our culture, activities, and strategy.



Three cornerstone values drive pursuit to deliver exceptional care without exception, guiding our beliefs, behaviors, and decision-making along the way.



We care about our patients, employees, and community — and we’re committed to doing right by them each and every day.



Impossibility doesn’t live here. Instead, we’re motivated by what can be — and we’ll move mountains to make it happen.



Diversity is our heart and soul — and when it comes to inclusion, we’re all in.

For more than 100 years, been driven by a commitment to care for all people, regardless of their ability to pay, providing not only traditional medical care, but also programs and services that wrap around that care to enhance overall health. All of this supports our mission to provide exceptional care, without exception.



Our vision is to make Boston the healthiest urban population in the world by 2030. This internal benchmark sets the tone for our growth and a successful future and drives our culture, activities, and strategy.



Three cornerstone values drive pursuit to deliver exceptional care without exception, guiding our beliefs, behaviors, and decision-making along the way.



We care about our patients, employees, and community — and we’re committed to doing right by them each and every day.



Impossibility doesn’t live here. Instead, we’re motivated by what can be — and we’ll move mountains to make it happen.



Diversity is our heart and soul — and when it comes to inclusion, we’re all in.

Job Details:

We are seeking a dynamic and experienced Permanent Director of Risk Management to join our thriving medical organization. The successful candidate will be responsible for overseeing the organization's risk management program. This includes identifying potential areas of compliance vulnerability and risk, developing and implementing corrective action plans for resolution of problematic issues, and providing general guidance on how to avoid or deal with similar situations in the future.

Responsibilities:

1. Develop and implement the organization's risk management program in a manner that fulfills the mission and strategic goals of the organization while complying with state and federal laws and regulations related to healthcare risk management.
2. Identify potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.
3. Collaborate with other departments (e.g., Quality Assurance, Human Resources, Operations, etc.) to direct compliance issues to appropriate channels for investigation and resolution.
4. Respond to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures.
5. Develop and oversee a system for uniform handling of such violations.
6. Act as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
7. Provide reports on a regular basis, and as directed or requested, to keep the Corporate Compliance Committee and senior management informed of the operation and progress of compliance efforts.
8. Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
9. Institute and maintain an effective compliance communication program for the organization, including promoting (a) use of the Compliance Hotline; (b) heightened awareness of Standards of Conduct, and (c) understanding of new and existing compliance issues and related policies and procedures.
10. Work with the Human Resources Department and others as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.

Qualifications:

1. Bachelor’s degree in Healthcare Administration, Business Administration or related field required. Master’s degree preferred.
2. A minimum of 5 years of experience in a healthcare organization, with demonstrated leadership and management skills.
3. Proven experience in healthcare risk management, compliance, and regulatory affairs.
4. Knowledge of healthcare laws, regulations, and standards.
5. Exceptional communication skills, both written and verbal.
6. Excellent organizational and leadership skills.
7. Proficient in Microsoft Office Suite or related software.
8. Certification in Healthcare Risk Management (CPHRM) or Certified Professional in Healthcare Quality (CPHQ) preferred.
9. Demonstrated ability to respond effectively to sensitive inquiries or complaints.
10. Ability to collect data, establish facts, and draw valid conclusions.