A bit about us:
Our client is on a mission to give every individual in the world a networth by harnessing Data Science and predictive models for their clients in both the non-profit and for-profit sectors.
Why join us?
As a Nonprofit Customer Success Manager, you will own a set of accounts and partner with your customers to ensure they are maximizing their engagement. This includes every stage from onboarding to renewal, including proactive account management, data research, and analysis, consultative support, and thought leadership. Additionally, this role will help support the companies continued growth by helping to implement systems and processes as the company scales.
3-7 years of experience in analytical, customer-facing roles (e.g., customer success, nonprofit development research, consulting, project management, etc.)
Startup experience, especially in a B2B SaaS or data company
Understanding of consumer financial data and signals of wealth
Intermediate in Excel (pivots, vlookups) and advanced in PowerPoint (high design)
Familiarity with CRMs (Salesforce, etc.)
Basic knowledge of data science
Bachelor degree from a top-tier university