Credit & Collections Specialist

Dynamic and forward-thinking company dedicated to pushing the boundaries of imagination. With a steadfast commitment to providing exceptional experiences, we pride ourselves on delivering joy, innovation, and a touch of wonder to our valued customers.

We promote from within and are a high-growth organization. On top of that, we offer strong benefits, autonomy and room for growth in the company. You get a hybrid work schedule and if the weather is bad, we don't expect you to drive in it!

We are seeking a highly motivated Credit Specialist to join our dynamic team. As a Credit Specialist, you will be responsible for managing a credit and collections process, ensuring timely payment of outstanding debts. This is a challenging and exciting position that offers a competitive salary and excellent benefits package.

Responsibilities:
This role is both phone and email work - it's 60% email/40% phone work but you must be okay with picking up the phone.

• Monitor customer accounts to ensure timely payment of outstanding debts
• Work with internal departments to resolve customer disputes and issues
• Maintain accurate and up-to-date records of all credit and collections transactions
• Communicate with customers via phone or email to resolve outstanding issues
• Provide regular reports to management on the status of outstanding debts and collections efforts
• Develop and implement strategies to improve collections processes and reduce delinquency rates
• Assist with other duties as assigned by management

Qualifications:

• 3-5+ years of experience in credit and collections in a business to business environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of accounting principles and practices
• Experience with credit evaluation and risk assessment
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

If you are a self-starter, we want to hear from you! This is a fantastic opportunity to join a growing company and make a significant impact on our bottom line. Apply today and take the first step towards an exciting new career.