Claims / Risk Management Associate

The Insurance and Claims Management Associate is a dynamic position in a rapidly growing risk management department at a non-profit organization that develops affordable housing, and provides social services.

Hybrid work schedule- 2 days in office a week
leading benefits
bonus
tuition reimbursement
401k match

This role will provide support to the Director of Risk Management in the maintenance of the insurance portfolio for the company and its affiliates in the areas of loss control, incident reporting, third party vendor insurance compliance, claims administration and insurance policy negotiation. The Insurance and Claims Management Associate will also play a prominent role in collecting and maintaining data related to incidents/accidents, fleet maintenance, insurance certificates, and legal matters, and will liaise between departments to ensure compliance and accountability.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Collect data used for the marketing and renewal of insurance policies, including schedule of values, financial information, payroll figures, loss runs, etc. Coordinate between internal departments and insurance broker & carrier partners as needed.
• Assist in the completion of applications and submission data for insurance coverage, including (but not limited to) general liability, automobile, property, worker’s compensation, management liability and project specific insurance for construction projects. Maintain a company master schedule of insurance.
• Management of insurance certificates, including maintaining the vendor files and confirm conformance with requirements, request renewals upon expiration, scan and save in vendor files. This individual will also coordinate requests from various stakeholders to provide evidence of insurance program.
• Provide support for claims administration, including sending out notification of claims to brokers and carriers, handling information requests and maintaining organized and complete claims files. Maintain claim & litigation log.
• Review, maintain and compile reporting materials across all risk management data. Assist with running reports, charts and exhibits to be used in presentation materials to highlight risk management information to stakeholders. utilizes the enterprise risk management software system Origami to maintain and report on relevant risk management data.
• Provide support and conduct site inspections and walkthroughs as needed. This includes keeping detailed notes of findings, documenting suggested loss control recommendations and following up withstaff to ensure they are acknowledged and adopted when possible.
• Collect, review and maintain incident reports and investigations; assist departments to investigate and document accidents and incidents (including the collection of witness statements, video footage and photographs) that occur across the portfolio.
• Provide administrative support to (and eventual ownership of) the fleet maintenance and driver safety program, including new risk management/health & safety policies, procedures and initiatives. The fleet maintenance program is administered by the Geotab GPS/software program.
• Ensure the timely receipt of binders, policies, endorsements and invoices and review for accuracy.
• Coordinate and schedule required risk management training videos and presentations for relevant departments and employees.
• Maintain the OSHA log and submit for review by agency at deadline.
• Other duties assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:
Bachelor Degree preferred, Associates Degree required. 2+ years of working in a risk management/insurance/financial services industry in a support role preferred. Experience working with Insurance Brokers and representatives preferred. Strong Microsoft Office skills including Excel, Word, and PowerPoint required and experience with Google Docs and Forms preferred. Prior experience with Origami and Geotab is a plus! Strong analytical and communication skills required along with strong organizational and time management skills.

The ideal candidate will be an engaged, self-starting and adaptable individual looking for opportunities for career growth. Candidates must have a strong analytical background with technological proficiency and the ability to grasp new software programs utilized by the risk management department.