AS400 Systems Administrator (Contract)

Our client is a municipal government entity and one of the fastest growing communities in America. They consistently rank as one of the safest cities in Texas, have amazing schools, and a burgeoning arts & culture scene.

Working for our client can be a rewarding experience, offering several positive aspects for employees:
1. Job Stability: Government jobs often provide a high level of job stability and security, which can be especially important during economic uncertainties.
2. Competitive Compensation: Our client is known for offering competitive salaries and benefits to its employees, ensuring that they are fairly compensated for their work.
3. Pension and Retirement Plans: Many government positions come with attractive pension and retirement plans, helping employees plan for their financial future.
4. Professional Development: Our client typically invests in the professional development of its employees, offering training programs and opportunities for advancement.
5. Meaningful Work: Working for the government allows employees to contribute to the well-being and development of the local community. Many find great satisfaction in knowing that their work directly impacts the lives of residents.
6. Diverse Opportunities: Our client provides a wide range of career opportunities in various departments, including public safety, public works, planning, finance, and more. This diversity allows employees to explore different career paths within the organization.
7. Work-Life Balance: Government jobs often come with reasonable work hours and a focus on work-life balance, which can improve overall job satisfaction.
8. Community Engagement: Employees of the government have the opportunity to engage with the community, collaborate with local residents and businesses, and participate in initiatives that benefit the city.
9. Health and Wellness Programs: Our client offers health and wellness programs to promote the well-being of their employees, which can include fitness facilities, wellness incentives, and health insurance benefits.
10. Collaborative Environment: Our client fosters a collaborative work environment, where employees can work together to address local issues and find innovative solutions.
11. Modern Facilities and Technology: Our client often invests in modern facilities and technology, providing employees with the tools and resources they need to perform their jobs effectively.
12. Community Pride: Employees working for our client often share a sense of pride in serving their local community and contributing to its growth and development.
13. Training and Skill Development: Our client may offer opportunities for employees to enhance their skills and gain valuable experience through ongoing training and development programs.
14. Job Variety: Depending on the department, our client’s jobs can offer a variety of tasks and challenges, making the work interesting and dynamic.
15. Positive Work Culture: Many employees find that our client fosters a positive work culture that emphasizes teamwork, inclusivity, and a commitment to the community.
Overall, working for our client can provide a stable and fulfilling career with opportunities for growth, personal development, and community involvement. It's a chance to make a meaningful impact on the local community while enjoying a range of benefits and a positive work environment.

Under the context of the Exceptional Client Experience (ECE model) within the IT Operations Guide, this role involves providing technical support for a subset of business systems applications and contributing to the development of desktop/browser-based applications for back-end server processes.

Essential Functions/Knowledge, Skills & Abilities:

General Expectations for All Employees:

To uphold our primary objective of improving our organization as a great place to live, work, and raise a family, we have these expectations for all employees:

Understand and demonstrate the interconnectedness of team, department, and organizational goals.
Foster a positive work culture.
Evaluate one's own work performance or team performance.
Contribute to the growth and development of others, the working unit, or the overall organization.
Willingly collaborate as part of a team, showcasing teamwork skills and sharing team responsibilities.
Maintain a commitment to continuous learning and development through a blend of internal and external training opportunities, and encourage subordinates to do the same.

Essential Duties and Responsibilities:

Administer and provide operational support for application(s).
Oversee and execute application installation, upgrade, and patching projects.
Utilize a ticketing system to record and track all customer interactions.
Identify and implement enhancements to existing application(s).
Provide timely responses to customer and internal stakeholder needs.
Enhance and document technical processes related to application support and publish knowledge articles.
Assist customers with inquiries and requests regarding application(s).
Gain insight into how customers use the application and recommend improvements for increased efficiency.
Manage application backups, ensure system availability, and troubleshoot and resolve issues to resolution.
Collaborate with external vendors and technical support teams to address issues and deliver strategic improvements.
Automate manual tasks related to application(s).
Generate metric reports for various applications and systems.
Uphold a high level of customer service and offer long-range planning for user departments.
Adhere to and maintain departmental standards, procedures, and documentation.
Comply with all written organizational policies and procedures.
Follow the assigned work schedule as outlined in organizational and department attendance policies and procedures.
Possess comprehensive familiarity with services/frameworks and/or Application Programming Interfaces (APIs) to communicate with server software and access databases.

Other Job Functions:

Perform other duties as assigned or directed.
Knowledge, Skills, Abilities, and Behaviors:

Ability to embody and exemplify the organization's core values.
Effective communication with colleagues, supervisors, subordinates, and service recipients.
Achieve desired work outcomes, including quality, quantity, and timeliness.
Effective planning and organization of work, time, and resources, and potentially those of subordinates.
Prioritization skills and the ability to engage management when prioritizing tasks is challenging.
Proven ability to build rapport with clients at all levels and address their issues promptly and accurately.
Experience working in a matrixed role.
Strong organizational and time management skills.
Exceptional analytical and critical thinking abilities.
Excellent oral, written, and interpersonal communication skills.
Proficiency in Excel and data mapping.
Competence in supporting web-based applications.
Required Qualifications:

Must Have Skills –

Excellent programming skills on the iSeries platform 5+ years
SQL concepts 5+ years
Database Concepts 5 years
screen programming – Display Files, Subfiles, and Printer files. 5 years

Preferred Qualifications:

Excellent programming skills on the iSeries platform – Analyze and Create new programs using RPG, RPG ILE, SQLRPGLE, and Control Language (CLP/CLLE).
Very good knowledge of SQL concepts – Analyze and modify complex SQL queries, embedded SQL in SQLRPGLE, Cursor programming.
Database Concepts – Create and Analyze Physical files, Logical Files, SQL tables, Indexes, Views, Stored procedures.
Good working knowledge in screen programming – Display Files, Subfiles, and Printer files.
Document business rules effectively and should be able to create data mapping documents after analyzing program flows and data flows
ILE Programming – Analyze and Create program modules, binding directories, service programs.
Working knowledge of Message Queue (MQ), MQ Trigger, and embedding XML tags in RPG Programs
Good communication skills and the job will involve owning a project task completely based on the communication with the analysts at the client site

Conditions of Employment:

Successful completion of a drug screen and background check.
Possession of a Class C Texas Driver's License.
Physical Demands/Supplemental:

Physical Demands:

Tasks may require light physical effort, ranging from sedentary to light work, which may include some lifting, carrying, pushing, and/or pulling of lightweight objects and materials (up to 50 pounds). Some tasks may involve extended periods at a keyboard or workstation, and certain tasks may demand visual and auditory perception and discrimination, as well as oral communication skills.

Work Environment:

Exposure to environmental conditions is limited.